We do our best to process and ship orders within 1-2 business days (Monday-Friday). Please keep in mind that we get backlogged during peak holidays / seasons and it could take longer. If you have any questions about your order, please contact us by phone (07 5613 1877) or email office@topangadistribution.com

If there are any issues with the delivery of an order, such as non-delivery or damage to products, Dakine.com.au must be notified within 14 days of the shipping date or we will be unable to assist with replacement or refund. Please contact office@topangadistribution.com ASAP.

After an order is shipped, Dakine cannot change the ship address with carrier. Please double check address before submitting an order!

After an order is shipped, cannot schedule a return to sender. Please proceed with a return.

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Freight Forwarders: Dakine does not ship to Freight Forwarders under any circumstances. Dakine currently does not offer delivery services to PO Boxes.

Oversize Items: Luggage, Ski/Snowboard Roller Bags, Large Boot Carry Bags, Surfboard Bags, Pickup Pads, & Bike Roller Bag.

Shipping Holidays
Dakine and its carriers will not be shipping or delivering on:

• New Year's Eve
• New Year's Day
• Christmas Day
• Day after Christmas Day