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Shipping Information



Promotion Details:

This offer is subject to the following terms and conditions:

  • Free shipping is only valid to destinations within Australia.
  • To qualify, your order must be greater than $99 after any sale discounts or coupons are applied. The order value is not inclusive of any quoted freight charges or installation charges.
  • Offer excludes Big & Bulky and Oversized products
  • Offer excludes eGift Cards.
  • This offer only applies to orders placed online for delivery.
  • This free shipping offer may be withdrawn or altered at any-time.

Online orders must meet the above criteria in full to qualify for free shipping*.

We do our best to process and ship orders within 1-2 business days (Monday-Friday). Please keep in mind that we get backlogged during peak holidays / seasons and it could take longer. If you have any questions about your order, please contact us by phone (07 5613 1877) or email

If there are any issues with the delivery of an order, such as non-delivery or damage to products, must be notified within 14 days of the shipping date or we will be unable to assist with replacement or refund. Please contact ASAP.

After an order is shipped, Dakine cannot change the ship address with carrier. Please double check address before submitting an order!

After an order is shipped, cannot schedule a return to sender. Please proceed with a return.


    Freight Forwarders: Dakine does not ship to Freight Forwarders under any circumstances. Dakine currently does not offer delivery services to PO Boxes.

    Oversize Items: Luggage, Ski/Snowboard Roller Bags, Large Boot Carry Bags, Surfboard Bags, Pickup Pads, & Bike Roller Bag.


    Shipping Holidays
    Dakine and its carriers will not be shipping or delivering on:

    • New Year's Eve
    • New Year's Day
    • Christmas Day
    • Day after Christmas Day